How can we give you so much and not charge you for it?
 

Unbelievable? Well actually it makes good business sense.

• We save by not having to spend any time with problems
  There is a negligible occurrence of problems of any type and so few disappointments. We make sure that you will be happy before making your hotel reservation.

• Many of our customers return to us again and again
  Our guests come back to us often, year after year. In fact, they become active advocates, spreading the word about us to their friends, family and colleagues. That means we don't have to spend as much on advertising!

• We get a commission from the hotels
  Our profit comes from the commission we make on the bookings, which comes out of the hotel or car rental company revenue.

• Could you get the same good results booking these hotels on your own? NO.
  How come?

  • Would it be easier? NO.
    Many times, we have to “track down” the owners of small hotels on their mobile phones, while they are picking olives (!), where they have move to for the winter, in the family shop etc. We keep track of all the different contact methods, numbers and times that allow us to (eventually!) make contact with them. We then are able to “seal” a hold or a reservation with them for you, so that it is secure (when I was living in the US, I was faxing and re-faxing a small hotel in Crete for a month, trying to get a confirmation from them that made me feel happy my room was reserved).

  • Would you get the best possible room? NO.
    We know all the rooms well and we always get you the best room available. Read a testimonial that says it all...
    For example, we ALWAYS ask for a sea view room, even if you haven’t specified it (or if away from sea, for the most open, inspiring views). Our thinking is: we know the hotel has it, that’s what we would prefer, so you should have the same too if it’s available. The best view room request is for us automatic – so much so, that we hardly need to utter it anymore to our hotels… they interrupt with “yes, of course you want a sea view room for your guests….!”

  • Would you get lower prices? Probably Not.
    In many of the hotels we offer you, we charge the same price they would if you were able to book directly with them. In some cases our prices are just a little higher. This enables us to cover our costs and continue to offer you these delightful places, with the superb, all-questions-answered personal service you will find nowhere else (your happiness is in the end, priceless!)